General privacy policy for all bioinformatics products

Personal data will never be publicly accessible, used outside QIAGEN, subsidiaries or affiliated entities, or passed on to a third party. QIAGEN will exclusively use personal data to communicate directly with the person in question. We will under no circumstance sell, nor rent, personal data to any third party. Personal data is stored in a secure location, which is thoroughly protected against unauthorized access. QIAGEN can not be held responsible for any misuse due to unauthorized access.

To improve navigation on our website, we use cookies (small text files stored on your harddisk). If you do not wish to have cookies on your harddisk it is possible to set this in your browser.

Access or correct your information
At QIAGEN we believe that up to date personal information from our website users, is a good way to assure you the best user experience. You are therefore most welcome to review and change your data by contacting us at [email protected].

How to opt-out
If you no longer desire to receive information, material, or newsletters from us, you may ‘opt-out’ at any time by sending an email to [email protected] with a subject line of “UNSUBSCRIBE” and a short description of what you wish to be unsubscribed from.

Acceptance of privacy policy
By using the QIAGEN Bioinformatics site and services, you signify your acceptance of this privacy policy. QIAGEN reserves the right to modify this privacy policy at any time. If you have questions or concerns about our specific policies, please send an email to [email protected].

Privacy policy for our hosted applications*
QIAGEN Bioinformatics respects your privacy and the privacy of all users who visit this site. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every web page at We may collect, retain, and use information about you and your use of this site to help make your experience better. As described above, we will not share this information without your permission with unrelated third parties nor use it for any purpose other than to improve our products, solutions, and your experience. The following policies are in effect for all of our webpages operated as and any information obtained from within our products. Please direct questions regarding this policy to [email protected].

QIAGEN Bioinformatics is an A+ Accredited member of the Better Business Bureau and our privacy practices are consistent with the BBB code of Business Practices. We proudly display the Better Business Bureau seal of approval.


Protecting your Data Privacy

QIAGEN Bioinformatics takes seriously the security of customer data (Patient Health Information). We have implemented a targeted set of security measures designed to protect the data in our Products and Applications. All data is SSL encrypted in transit and at rest using 256-bit AES encryption. Our security measures have been designed to align with HIPAA security standards and are subject to regular evaluations and assessments.

Ingenuity HIPAA seal

Safe Harbor Compliance

QIAGEN Bioinformatics has self-certified its privacy practices as consistent and compliant with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. QIAGEN Bioinformatics has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit

QIAGEN Bioinformatics is closely monitoring the Privacy Shield compliance initiative and will adhere to the changes once an agreement has been achieved. This document will be updated with the new policy in the future.

We self-certify compliance with

In compliance with the US-EU and US-Swiss Safe Harbor Principles, QIAGEN Bioinformatics commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact QIAGEN Bioinformatics at: [email protected] or call our support team at: +1 (866) 464-3684 or +1 (650)-381-5111.

QIAGEN Bioinformatics has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by QIAGEN Bioinformatics, please visit the BBB EU SAFE HARBOR website at for more information.

Information collected by QIAGEN Bioinformatics is collected with the intent of running and managing our websites and applications as well as improving customer experiences. The information is almost always used in aggregate and with appropriate controls on rare occasions when personally identifiable. 

What else should I know about my privacy?
Although we will use all reasonable efforts to safeguard the privacy of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. QIAGEN Bioinformatics assumes no liability for disclosure of data due to errors in transmission or unauthorized third parties.

Acceptance of Privacy Policy
By using the QIAGEN Bioinformatics site and services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, your only remedy is to discontinue use of the this site. We reserve the right to modify this Privacy Policy at any time. If you have questions or concerns about our specific policies, please send e-mail to: [email protected]

QIAGEN Privacy Policy
QIAGEN Bioinformatics is part of QIAGEN, so the general terms of QIAGEN’s privacy policy also applies for QIAGEN Bioinformatics. For information, please visit QIAGEN Privacy Policy


*Hosted applications: Ingenuity Variant Analysis, Ingenuity Pathway Analysis, and QIAGEN Clinical Insights

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